Biscuits, yes, biscuits! Mrs. Gayle Margraff, the guest speaker, surprised the class on Tues, 24 Sep, by bringing fresh biscuits, butter, jelly and drinks to start the day. The students, and yes the facilitator, greatly appreciated and enjoyed them! Gayle started by telling how her and husband Jerry eventually came to Linton and, specifically, the Linton McDonalds. It had been Jerry’s dream since high school at a small town in Ohio to own a McDonalds. It took several years of working around the business of McDonalds and living in Michigan to be asked by the McDonalds Corporation if they wanted to take over or start a new store. Thankfully for Linton, opportunities in West Virginia and Detroit were not what the Margraffs were looking for. Thinking they had missed their chance they were asked in 1988 about starting one in Linton. They visited Linton and the rest, it is said, is history. As to the business, Gayle provided examples of their successes and lessons they had learned not only at McDonalds but in other restaurant ventures as well. One example, or nugget, of wisdom was to not take criticism personally in interfacing with customers. Being constantly aware of costs and various data points in managing the business are everyday tasks needing accomplished. Investing in employees is important! Many positions are entry level and require training at the start but often those employees, based on performance, are promoted to positions of responsibility or become successful in other endeavors when they leave. Her visit passed too quickly! Examples of some of the topics she discussed include: the importance of community involvement and support, dedication to the business and how to interface with people. She mentioned one adage passed on to her on a plaque by a neighbor in Michigan, “Bloom where you are planted!”, a plaque she keeps on her wall today! Good advice! Oh yes, and good biscuits!!

Greene County CEO Calendar


Add this calendar to your iPhone
Print Calendar

News Archive

Greene County CEO Calendar